Commercial binding problem

Due to the North Carolina state bid system, we are currently compelled
to deal exclusively with Heckman Bindery in Indiana for commercial
binding.  A rather surprising and aggravating problem has recently come
to my attention, that is, their practice of using binding slips that are
adhered to the volume with a sort of "post-it note" type adhesive.
Because of pressure, heat, or other unspecified tortures to which the
books are subjected, many of our volumes are returning with the tear-off
stubs of the binding slip quite permanently adhered to the first leaf of
the volume--sometimes (often?) over text.  Our request that the slips
not be "stuck" to the books has been refused, though they do acknowledge
that it is not appropriate to cover text (amazing...).  Since neither of
our two previous binders found it necessary to adhere the binding slip
to keep it with the volume, the library is having a hard time accepting
this practice.  The Library Administration is considering filing a
formal vendor complaint with the state purchasing office (no real help
to the books).  In the meantime, we would be interested to know if other
libraries have or have had this problem with Heckman or other library
binderies (if so, which ones?). Any comments, sob stories, tales of
success, etc. are welcomed.  Thanks.

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                  Conservation DistList Instance 4:18
                 Distributed: Tuesday, October 9, 1990
                        Message Id: cdl-4-18-002
                                  ***